What is your return policy?

Returns will be accepted under the following terms:

  • Call 800-544-8771 and request return authorization approval prior to returning any material. Return authorization can be given ONLY by Administrative
    Operations at the home office in Layton.
  • Concrete Coatings Inc. will only accept returned material that has not been opened and is in new condition.
  • A 25% restocking fee will be applied to all returned material. The restocking fee will be deducted from any credit for returned material.
  • Freight must be prepaid by the customer or material return will not be accepted.
  • Returns must be made within 90 days from the original shipment date.
  • No returns on custom or special order materials which includes any materials not listed on our price list, special made colors, tinted sealers, special sheens on sealer or blended quartz and flake
  • No refunds will be issued. A credit to your account will be posted.

What is your Privacy Policy?

Your privacy is very important to us. We only use the information you provide about yourself to send out newsletters or to answer any of your questions. We do not share this information with any outside parties.

Read our full privacy policy here ›

How long does it take to get stencils?

All in-stock items ordered by 12:00 P.M. Mountain Standard Time ship the next day. Concrete Coatings, Inc. offers overnight freight for those last minute surprises in addition to traditional ground and freight carriers.

Stencils that are not in-stock may take up to a week to ship. Custom-cut stencils are NOT available for for logos, etc.